top of page

YOUR INFORMATION

Privacy Policy

Last updated: 13 July 2026

This Privacy Policy explains how James Coughlan collects, uses and protects personal information when you visit https://www.jamescoughlan.com/, contact me through the website, or engage with me about commercial transformation, interim leadership, advisory or related services.

This website is powered by Wix.

1. Who this policy applies to

This policy applies to visitors to https://www.jamescoughlan.com/, people who contact me through the website, and individuals who communicate with me in relation to potential business enquiries, partnerships, advisory work, interim leadership, fractional support, consulting, recruitment or commercial opportunities.

2. Who is responsible for your personal information

For the purposes of data protection law, the data controller is:

James Coughlan Website: https://www.jamescoughlan.com/ Email: james@coughlan.email

A data controller is the person or organisation responsible for deciding how personal information is collected and used.

3. Information I may collect

I may collect and process the following types of personal information:

  • Your name

  • Your email address

  • Your phone number, if you choose to provide it

  • Your company name

  • Your role or job title

  • Information you include in a contact form or message

  • Details relating to a business enquiry, opportunity or potential engagement

  • Website usage information, such as pages visited, device type, browser type, approximate location and how visitors interact with the site

  • Information collected through cookies and similar technologies

I only ask for information that is relevant to understanding and responding to your enquiry.

4. How I collect personal information

I may collect personal information when you:

  • Submit a contact form on the website

  • Email me directly

  • Contact me through LinkedIn or another professional channel

  • Arrange a call or meeting with me

  • Visit the website and interact with its pages, forms or analytics tools

  • Agree to receive updates, if that functionality is added in future

Wix may also collect certain technical and usage information as part of operating, securing and analysing the website.

5. How I use your personal information

I use personal information to:

  • Respond to enquiries

  • Understand the nature of your business challenge or opportunity

  • Arrange calls, meetings or follow-up conversations

  • Provide information about my services

  • Manage potential or live business relationships

  • Improve the website and understand how visitors use it

  • Maintain website security and functionality

  • Keep appropriate business records

  • Comply with legal or regulatory obligations

I do not sell your personal information.

6. Lawful basis for using your information

Under UK data protection law, I must have a lawful basis for using personal information. Depending on the context, I may rely on:

Legitimate interests To respond to business enquiries, manage professional relationships, improve the website and communicate with people who have shown an interest in my services.

Contract or pre-contractual steps Where we are discussing or entering into an engagement, advisory relationship, interim role, consultancy agreement or other commercial arrangement.

Consent Where consent is required, for example for certain cookies, analytics, tracking technologies or optional marketing communications.

Legal obligation Where I need to keep records or process information to comply with legal, tax, accounting or regulatory requirements.

7. Cookies and website analytics

This website may use cookies and similar technologies to operate properly, improve performance, understand visitor behaviour and support analytics.

Wix uses cookies to support website functionality, security, performance monitoring and user experience. Where required, non-essential cookies should only be used with your consent.

If a cookie banner is enabled, you can manage your cookie preferences through the banner or settings made available on the website.

Cookies may include:

  • Essential cookies needed for the website to function

  • Security and fraud-prevention cookies

  • Analytics cookies

  • Performance and functionality cookies

  • Marketing or tracking cookies, if added in future

You can also manage cookies through your browser settings.

8. Wix and third-party service providers

This website is hosted and powered by Wix. Wix may process certain personal information on my behalf as part of providing website hosting, forms, analytics, security, storage and related website services.

I may also use other third-party tools or service providers, such as:

  • Email providers

  • Calendar or meeting tools

  • Analytics tools

  • CRM or contact management systems

  • LinkedIn or other professional platforms

  • Professional advisers, where necessary

I only share personal information where it is necessary for the purposes described in this policy.

9. International transfers

Because this website is powered by Wix and may use other cloud-based service providers, personal information may be stored or processed outside the UK.

Where personal information is transferred internationally, I will rely on appropriate safeguards where required by applicable data protection law.

10. How long I keep personal information

I will only keep personal information for as long as necessary for the purposes it was collected.

As a general guide:

  • Website enquiry information may be kept for up to 24 months after the last meaningful contact, unless a longer period is needed

  • Client, contract, invoice and business records may be kept for up to 6 years for legal, tax and accounting purposes

  • Analytics and cookie-related data may be retained according to the settings of Wix or any analytics tools used

  • Marketing consent records may be kept for as long as needed to show when consent was given or withdrawn

If information is no longer needed, I will delete it or anonymise it where appropriate.

11. How I protect your information

I take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

This includes using secure website hosting, access controls, password protection and trusted service providers. However, no website or online communication can be guaranteed to be completely secure.

12. Your data protection rights

Depending on your location and the circumstances, you may have rights including:

  • The right to access your personal information

  • The right to correct inaccurate or incomplete information

  • The right to request deletion of your information

  • The right to restrict how your information is used

  • The right to object to certain uses of your information

  • The right to data portability

  • The right to withdraw consent where processing is based on consent

  • The right to complain to a data protection regulator

To exercise your rights, contact:

james@coughlan.email

13. Complaints

If you are unhappy with how I use your personal information, please contact me first so I can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office.

ICO website: ico.org.uk

14. Links to other websites

This website may include links to external websites, including LinkedIn.

I am not responsible for the privacy practices, content or security of external websites. You should review the privacy policies of any third-party websites you visit.

15. Changes to this policy

I may update this Privacy Policy from time to time to reflect changes in the website, services, tools, legal requirements or business operations.

The latest version will always be published on this page.

bottom of page